Privacy Policy

Last updated: 04-09-2025

At Dr. Soumya Physiotherapy & Rehab, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or receive treatment at our clinic. By using our website or services, you agree to the terms described below.

1. Information We Collect

We may collect the following information when you interact with us:

Personal details: name, phone number, email, age, gender, and address.
Medical information: health history, reports, prescriptions, and treatment records you choose to share.
Website usage information: IP address, browser type, and browsing activity on our site (collected through cookies or analytics tools).
Payment details: if you make payments online, limited payment-related information may be processed by our secure payment partners.

2. How We Use Your Information

Your information is used only for purposes related to your care and our services, such as:

Scheduling appointments and managing records.
Providing physiotherapy and rehabilitation services tailored to your needs.
Communicating important updates, reminders, and follow-ups.
Improving our website and patient experience.
Meeting legal or regulatory requirements.

We will never sell, rent, or trade your personal information with third parties.

3. Sharing of Information

We may share your information only in the following circumstances:

With our team of physiotherapists and staff involved in your treatment.
With trusted third-party service providers (such as payment gateways or analytics tools) who assist us in operating our services.
When required by law or to protect your health and safety.

4. Data Protection

We take appropriate technical and organisational measures to protect your personal and medical information from loss, misuse, or unauthorised access. While no method of electronic storage is 100% secure, we strive to use best practices to safeguard your data.

5. Cookies & Tracking

Our website may use cookies and analytics tools (like Google Analytics) to understand visitor behaviour and improve the user experience. You can disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to:

Access and request a copy of your personal information.
Correct inaccurate or incomplete information.
Request deletion of your data, subject to medical and legal record-keeping requirements.
Withdraw consent for communications at any time.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Dr. Soumya Physiotherapy & Rehab
Phone: +91 94382 42670